Terms & Conditions

Last Updated: April 2026

1. Introduction

Welcome to BIG TECH. These Terms & Conditions govern your access to and use of our website, our graphic designing, digital marketing, premium image, and videography services, and our online booking and ordering platform.

By accessing, browsing, registering, or placing a booking through our website, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions.

Business Information:

BIG TECH
India

2. Acceptance of Terms

By using this website, you confirm that:

• You are legally eligible to enter into binding agreements.
• You agree to comply with all applicable laws and regulations.
• You will use the website only for lawful purposes.
• You accept these Terms along with our Privacy Policy, Refund Policy, and Delivery Policy.

If you do not agree with any part of these Terms, you should immediately discontinue use of our services.

3. Website Usage Policy

Users agree not to misuse the website or engage in activities that may affect the security, integrity, performance, or operation of the platform.

Prohibited activities include but are not limited to:

• Attempting unauthorized access to systems or accounts
• Uploading malicious software, viruses, or harmful code
• Using automated tools to scrape or copy website data
• Interfering with website functionality or server operations
• Providing false or misleading information during registration or checkout
• Using the website for fraudulent or illegal purposes

4. Service Information & Availability

BIG TECH strives to provide accurate descriptions, pricing, sample images, and availability information for all services listed on the website.

However:

• Sample and portfolio images are for representation purposes only.
• Final creative deliverables may vary in style, tone, and execution based on creative interpretation and your brief.
• Availability of services and delivery slots may change without prior notice.
• We reserve the right to discontinue or modify service packages at any time.

All prices displayed on the website are in Indian Rupees (₹) and may include applicable taxes unless otherwise specified.

5. Bookings & Order Acceptance

Placing a booking on our website constitutes an offer to purchase services subject to these Terms.

Bookings are considered confirmed only after:

• Successful payment authorization
• Booking verification by our team
• Confirmation of service slot / timeline availability

BIG TECH reserves the right to:

• Reject or cancel any booking at its sole discretion
• Limit the number of projects accepted at a given time
• Cancel suspicious or fraudulent transactions
• Refuse service in cases of policy violations

6. Payments & Billing

Customers agree to provide accurate billing and payment information while placing bookings.

Accepted payment methods may include:

• UPI Payments
• Debit Cards
• Credit Cards
• Net Banking
• Wallet Payments

In case of payment failure, technical issues, or suspected unauthorized transactions, BIG TECH reserves the right to suspend or cancel the booking.

7. Project Delivery & Timelines

Delivery timelines shown on the website are estimated and may vary based on:

• Scope and complexity of the project
• Timeliness of feedback, assets, and approvals from the client
• Number of revision rounds requested
• Technical or operational challenges
• For photography/videography, weather, location access, or scheduling changes

Customers are responsible for providing accurate briefs, brand assets, and timely feedback so that delivery timelines can be met.

BIG TECH shall not be liable for delays caused by incomplete information, delayed client approvals, or third-party technical issues.

8. Revisions & Project Scope

Each service package includes a defined number of revision rounds, as specified on the service page or in the project quotation.

Customers are responsible for:

• Providing a clear brief and required assets at the start of the project
• Reviewing and responding to draft deliverables within a reasonable time
• Requesting revisions within the agreed scope of the package

Requests beyond the agreed scope or revision limit may be treated as a new, separately billed request.

9. Cancellation, Return & Refund Policy

Because our services involve custom creative work, bookings for which work has already begun may not be eligible for a full refund.

Refunds or reworks may only be provided in approved cases involving:

• Service not delivered as booked
• Significant, verifiable quality issues
• Duplicate or incorrect billing
• Booking cancelled before work has begun

Complete details regarding refunds, cancellations, and reworks are available in our Return & Refund Policy.

10. User Account Responsibility

If customers create an account on the website, they are responsible for:

• Maintaining confidentiality of login credentials
• All activities performed under their account
• Providing updated and accurate information

Customers must immediately notify us in case of unauthorized account access or suspicious activity.

11. Intellectual Property Rights

All content available on the website including:

• Logos
• Portfolio and sample images
• Website design
• Text content
• Graphics
• Videos
• Icons and branding materials

are the exclusive property of BIG TECH and are protected under applicable copyright, trademark, and intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited. Final deliverables handed over to a client become usable by that client once payment has been completed in full, as agreed for the specific project.

12. Privacy & Data Usage

Customer information collected through the website is handled in accordance with our Privacy Policy.

By using our services, customers consent to the collection and usage of information required for order processing, customer support, project delivery, and legal compliance.

13. Limitation of Liability

BIG TECH shall not be liable for:

• Indirect or consequential damages
• Loss of business or profits
• Service interruptions
• Website downtime
• Third-party payment or platform issues
• Delays beyond our reasonable control

Our maximum liability shall not exceed the value of the booked service.

14. Force Majeure

BIG TECH shall not be held responsible for delays or failures caused by events beyond reasonable control, including but not limited to:

• Natural disasters
• Floods or earthquakes
• Pandemics or epidemics
• Government restrictions
• Internet or server failures
• Strikes or labor disputes

15. Modifications to Terms

BIG TECH reserves the right to modify, update, or revise these Terms & Conditions at any time.

Continued use of the website after updates constitutes acceptance of the revised Terms.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the jurisdiction of courts located in India.